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Impact of Workplace Incivility on Work Engagement Among Nursing Staff

Published: November 24, 2025

Authors

Vidhu Mohan and Harjinder Singh

Keywords
Workplace incivility, Work engagement, Nursing staff, Supervisor influence, Patient interactions

Abstract

Background: Workplace incivility has become a growing concern in healthcare settings, particularly among nursing staff, where interactions with supervisors, patients, colleagues, and physicians can significantly affect psychological well-being and job performance. This study explores the sources and extent of incivility within hospital environments and its influence on nurses’ work engagement.

Purpose: The primary aim of this study is to examine the correlation between workplace incivility—arising from various sources—and levels of work engagement among nursing professionals. It also seeks to identify key predictors of disengagement and highlight critical areas requiring organizational intervention.

Methods: A quantitative research design was employed with a sample of 150 nursing professionals. Data were collected using standardized questionnaires measuring workplace incivility and work engagement. Pearson’s correlation was used to assess relationships between variables, and stepwise regression analysis was conducted to determine significant predictors among the sources of incivility.

Results: The findings reveal a significant negative correlation between workplace incivility and work engagement. Incivility from supervisors and patients emerged as the strongest predictors of reduced engagement levels. These results are consistent with prior studies demonstrating the harmful impact of hostile workplace interactions on employee motivation and performance.

Conclusions: The study highlights the critical role of workplace environment in influencing nurses’ engagement at work. The pronounced effects of supervisor and patient incivility emphasize the need for effective management practices and supportive institutional policies. Addressing these issues can enhance nurse well-being, strengthen engagement, and improve patient care outcomes. The findings contribute to the understanding of organizational behavior in healthcare and offer actionable insights for hospital administrators and policymakers.

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How to Cite

Vidhu Mohan and Harjinder Singh. Impact of Workplace Incivility on Work Engagement Among Nursing Staff. Issues Ideas Educ.. 2025, 13, 34-42
Impact of Workplace Incivility on Work Engagement Among Nursing Staff

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PeriodicityBiannually
Issue-1June
Issue-2December
ISSN Print2320-7655
ISSN Online2320-8805
RNI No.CHAENG/2013/49611

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Articles in Journal of Issues and Ideas in Education (Issues Ideas Educ.) by Chitkara University Publications are Open Access articles that are published with licensed under a Creative Commons Attribution- CC-BY 4.0 International License. Based on a work at https://iie.chitkara.edu.in/. This license permits one to use, remix, tweak and reproduction in any medium, even commercially provided one give credit for the original creation.

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Journal of Issues and Ideas in Education by Chitkara University Publications is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at https://iie.chitkara.edu.in/

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